Returns & Exchanges
At Tribe Yarns, we want you to be completely satisfied with your purchase. If your yarn or home accessories do not meet your expectations, you may return unused items in their original condition within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number to receive a Return Authorization and the correct shipping address.
Prepare the Package
Ensure the yarn is in its original skein or ball form with all labels intact, and pack it securely in a moisture-resistant mailer.
Ship the Items
Affix the return label or use your preferred carrier to send the package back to our warehouse; we recommend using a trackable service.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing